Direct Male® is a free members-only
e-boutique with insider access to the
latest deals for men... for less.

 

FAQ

FAQ

Who is Direct Male®?

Direct Male is a free members-only e-boutique with insider access to the latest offerings for men…for less. From designer suits and exotic travel destinations, to organic hair and skincare products and gourmet food options, our members save everyday on their favorite indulgences. When a member purchases a deal, they will receive an offer voucher in their email so they can redeem their purchases and save money. It’s that easy!

How much does a Direct Male membership cost?

Direct Male membership is free. Simply click Sign Up at the top of the page, provide your email address and we’ll send you an invitation.

What if I don’t use the full value of my voucher in one visit?

Vouchers are good for one use only. You cannot use the remaining balance at another time. Be sure to read the Need to Know section of each offer for details.

When can I use my voucher?

Online redemption vouchers are valid 24 hours after purchase. Onsite redemption vouchers are valid the day following the close of the offer. All vouchers are valid through the expiration date printed on the voucher.

When does my voucher expire?

The promotional value of your voucher is valid through the "Use By" date in the offer and printed on your voucher. The paid value, the price you actually paid for the voucher, is valid for five (5) years from the date of purchase.

When is my credit card charged?

Your card is charged immediately at the time of purchase.

How do I get my voucher?

Vouchers are emailed to you after you complete your purchase. Be sure to put “DirectMale@directmale.com” on your safe senders list. Vouchers can also be printed by logging in to your Direct Male account.

How do I use my voucher?

Vouchers must be printed and taken with you to local merchants. For online merchants, we provide a redemption code on the voucher for use on their website. Travel providers will provide redemption instructions, package codes and voucher numbers on your voucher. You may be required to call a reservations phone number and provide the package code and voucher number to the agent. Review the Need to Know section of each offer for details.

How do I cancel my order or get a refund?

You may cancel your order and receive a refund for any unused voucher within 72 hours of purchase. Please contact Member Support.

How do I reset my password?

Click Sign In at the top of the page, enter your email address then click the link at the bottom that says, “Forgot Password.” We’ll send you an email with instructions.

How can I invite my friends to join Direct Male?

We love referrals, and we've made it easy for you to share your love for our deals with friends and family. Just click on "Invite a Friend" in the top right corner of our website. Then, fill out the brief form and you're all set. And, when your friends sign up with Direct Male, you'll receive $10 in referral credits to use on your next purchase with Direct Male. The more friends you invite who sign up, the more credits you'll get. It's our thanks to you!



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Invite a friend to join Direct Male.

When your friends sign up with Direct Male, you'll receive $10 in referral credits to use on your next purchase with Direct Male.

The more friends you invite who sign up, the more credits you'll get. You need to be signed in to invite a friend. Sign in or sign up now!